PROTECTION OF INDIVIDUALS’ PERSONAL DATA



ART. 1 – GENERAL POINTS


This policy is applicable to individuals’ personal data that we process, in compliance with enforceable legislation and regulations.
Through browsing, consulting or interacting on our web sites or by sending us your personal data by whatever channel, you accept this policy. If you do not accept this policy, we invite you to cease using our web sites and to not send us your personal data.

ART.2 – IDENTITY OF THE DATA CONTROLLER


The limited company BEPHARBEL MANUFACTURING, listed with Banque-Carrefour des Entreprises, the Belgian Central Enterprise Databank, and registered for VAT purposes under the number BE 0844.689.955, with its head office in 6180 Courcelles (Belgium), is the data controller for the personal data that you supply to us directly or indirectly or which we process after having collected it on a legal or regulatory basis.

ART. 3 – THE DATA WE COLLECT


3.1 Your data that we correct directly from you
This personal data could be, for example, identification data (surname, first name, legal address, gender, language, etc.) or employment data (position, role and responsibilities, fixed-line number, mobile number, e-mail address, etc.) concerning your directors and/or employees, as well as the personal data of people representing your own customers. It may also be an IP address (or any other code) for the connected object that you use or which is used by your employees when they visit our web sites. We also process data concerning your company (trade name, company name, head office address, business number and VAT number, etc.), possibly including data concerning the shareholders or partners of your company, its directors and representatives, if the processing of this data, whether personal or not, proves to be perfectly justified for the proper performance of specifically outlined and legitimate purposes that we pursue.
3.2 Your data when you interact with our web sites and/or those of our directors
Our web site uses cookies. By browsing, consulting and/or interacting on this web site, you accept the installation of cookies on your connected object. Thanks to the cookies, we can offer you optimal browsing, consultation and interaction (for example, cookies help us to record your preferences each time you visit).

ART. 4 – THE PURPOSES OF PROCESSING YOUR DATA


We use your personal data for the following purposes:
  • For promotion and sale of our products and/or services.
  • Delivering our products and providing our services.
  • General administration.
  • Invoicing of our customers.
  • Payment of our services and recording in our accounts.
  • Claims, complaints and grievances communicated to us as well as any possible litigation.
  • Prevention of fraud and protection of our representatives and property, in particular our web site.

We only process your personal data to the sole extent necessary for implementing the aforementioned purposes for which this data has been collected or obtained from third parties.

ART. 5 – THE LEGAL BASIS FOR PROCESSING


The legal basis for this processing is rooted in European regulations and Belgian legislation regarding data protection, either due to your express consent for the processing of your data for the above-mentioned purposes, or due to the necessity of such processing for performance of a contract to which your company and/or yourself are a party, or due to the pre-contractual measures taken at your request, or due to the law, or also due to fulfilment of a legitimate interest, such as our protection.

ART.6 – DISCLOSURE TO THIRD PARTIES


We do not sell or divulge your personal data to third parties. Within the scope of performing our commitments, we can however be led to partially or fully sub-contract some of our activities to processors who are contractually bound to us. You expressly give your consent that we call upon our own suppliers.
We demand our sub-contractors to respect European regulations and Belgian legislation regarding data protection and that they provide sufficient guarantees, via the implementation of appropriate technical and organisational measures, that such processing is compliant with legal requirements and that it ensures the protection of your rights.

ART.7 – YOUR RIGHTS

7.1 Right of access


You have the right to access your personal data.

7.2 Right of rectification


You may demand that your data is rectified in the case where your data seems inaccurate, or you may request the addition of data if the data that we process seems incomplete to you.

7.3 Right to be forgotten


You may demand that your right to be forgotten is respected, if you no longer want us to contact you because you are no longer interested by our activities, or are no longer interested by our products and/or services, because you have left your company or you have changed position.

7.4 Right to data portability


You also have the right to have your personal data transferred to a durable medium in order to use it and pass it on to another party if you so wish.

7.5 Right to object


You can also object to any use of your personal data for commercial purposes, in particular for direct marketing purposes.

7.6 Right to limitation over time


You may also demand the possible deletion of data for which the processing does not seem justified to you, or for which the processing seems to be too long, with regard to the purposes for which we conduct processing and if we are unable to provide the necessary justifications.

ART.8 – DURATION OF DATA RETENTION


We do not keep your personal data any longer than the legally authorised or enforced duration. As a rule, we limit processing of such data to the period during which you have relations with us, plus a duration of 10 (ten) years with effect from the end of this period.

ART. 9 - SECURITY


We have taken appropriate technical and organisational security measures in order to avoid the destruction, loss, falsification, modification, unauthorised access and accidental disclosure to third parties, as well as any unauthorised processing of your personal data.
Our systems and applications are protected by firewalls, anti-virus programs and other technology. We have back-up mechanisms, a continuity plan and a disaster recovery plan. Only our employees whose positions so require have username and password protected access to such data and can either consult them or use them for their department’s needs. All our employees are made aware of legal requirements and other enforceable regulations.

ART. 10 - LIABILITY


Our liability is limited to direct damage, excluding any indirect damage. We shall never be held liable for damages deemed indirect such as, without this list being exhaustive, accidental data loss, financial or commercial damage, loss of profit, increase in overhead costs or disruption to schedules. We shall also not be held liable for any damages caused by illegitimate manipulation of the data committed by third parties, such as data theft, viruses, hacking, phishing or any other form of illegal computerised behaviour or act. Should our liability be proven, it shall be limited to € 500 (five hundred euros). Please note that our web site may contain hyper-links to other web sites or social network accounts that we do not run and for which this policy is not applicable. We are not liable for these web sites and social network accounts, or for the products and services provided by these sites and accounts. We recommend that you carefully read the data protection policies that are applicable for each of these web sites and social network accounts.

ART. 11 - LITIGATION


If you think that we have failed to comply with our legal and/or contractual obligations, we invite you to contact us by e-mail at the following e-mail address: info@bepharbel.com

ART. 12 – SUPERVISORY AUTHORITY


If you are not satisfied with the response that we provide for your request, your claim can always be made to the competent authority in Belgium, the data protection authority:
Autorité de la Protection des Données, 35 Rue de la Presse, 1000 Brussels, Belgium, +32 (0)2 274 48 00 or commission@privacycommission.be

ART. 13 – APPLICABLE LAW AND COMPETENT COURT


The provisions of this policy are written, interpreted and performed in compliance with Belgian Law. Any dispute that has not been resolved by amicable settlement with in a time limit of 1 (one) month with effect from its occurrence, though this period may be extended by mutual agreement, shall be submitted by the most diligent party to the courts and tribunals of the Charleroi judicial district, acting in French, which shall be the sole competent court.

ART. 14 – EFFECTIVE DATE


This policy shall come into force on 25th May 2018. We reserve the right, at our sole discretion, to change, modify, add or delete, at any moment in time, some or all of the provisions in this policy.

ART. 15 – COOKIE POLICY


This policy informs you, as clearly and comprehensively as possible, about the cookies that we use and the purpose of their use, in compliance with the applicable law and regulations. We also invite you to read our protection of individuals’ personal data policy, to find out about the measures we apply in this area. Fore more information on the cookie policy that we implement, we also invite you to contact us via the following e-mail address: info@bepharbel.com. What is a cookie? A cookie is a small file, made up of letters and numbers stored in your browser or on your computer’s hard disk. Our cookies contain information that we use in order to process your requests and improve our services on our web sites. Why do we use cookies? Our web site and social account networks, or those belonging to our directors, use cookies and similar technology to distinguish your user preferences from those of other users. This technique allows us to offer you a better experience when you visit our web site and our social network accounts, in order to optimise your visit. The cookies and similar technology that we use do not, however, allow us to systematically collect data that could be used to identify you. They solely help us to improve operation of our web site to in order to gain better understanding of your interest in our activities and to assess the relevance of the content that we publish. Your consent. By browsing, consulting and/or interacting on our web site you are obliged to accept our cookies. If you do not want to accept our cookies, we invite you to leave our web site and our social network accounts and to delete the relevant files from your connected object using your browser as well as, where applicable, with your cleaner application.